Get to know the Pros.

Our fully remote team specializes in defining and implementing repeatable processes to make sure you’re getting the most out of every tool - and we have a great time doing it, too!

Our Story

A love for helping businesses grow better

In 2018, after seeing the value that HubSpot and other technology platforms provided for companies they worked with, co-founders Andrew and Adam joined forces to start Process Pro where they could provide hands-on consulting services, enabling business owners and operators to grow bigger, better, and more efficiently.

Fast forward to today - our fully remote team of strategic, process-oriented HubSpot Pros has grown in size, yet our passion and dedication remain the same. We're ready to help take your business to the next level. 

PPC Team Photo

Pro Facts

We're passionate about solving problems, and value kindness, integrity, and an always-learning mindset. 

200

(plus) Hubs

optimized for our clients

7

Time Zones

across our team and customers

9,874

Songs

played by our team 

#backgroundnoise

1,890

Process Documents

created and deployed

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We're proud HubSpot Solutions Partners and trusted by incredible companies who come to us to help raise their HubSpot bar.

Always Developing Our Talents

HubSpot Accreditations & Certifications 

HubSpot Solutions Architecture Design Accredited

HubSpot Data Migration Accredited

HubSpot Onboarding Accredited

HubSpot Solutions Architecture Design Accredited

HubSpot Data Migration Accredited

HubSpot Onboarding Accredited

CMS Hub Implementation Certified

Data Integrations Certification

Delivering Client Success Certified

HubSpot CMS for Developers Certified

HubSpot Marketing Software Certification

HubSpot Reporting Certification

HubSpot Sales Software Certification

HubSpot Trainer Certified

HubSpot Architecture I: Data Models and APIs Certified

HubSpot Architecture II: Content and Messaging Tools Certified

Marketing Hub Implementation Certification

Objectives-Based Onboarding Certified

Platform Consulting Certification

Revenue Operations Certification

Sales Hub Implementation Certified

Salesforce Integration Certification

Service Hub Software Certification

Solutions Architecture Foundations Certified

The Pros

Dream Team

Andrew Millet

Co-Founder, Principal Consultant

Adam Sharrow

Co-Founder, Principal Consultant

Jenny-Kate Barkin

Senior Operations Manager

Jessica MacAndrews

Senior Consultant

Jon Martin

Senior Consultant

Sean Smith

Senior Consultant

Catherine Tierney

Senior Consultant

Anmel Zambrano

RevOps Consultant

Christian Hempen

RevOps Consultant

Cristóbal Parraguez

Automation Engineer

Alejandro Amaya

Senior Specialist

Elizabeth Entrekin

Senior Specialist

Brant Morton

Senior Specialist

Andrew Millet

Co-Founder, Principal Consultant

Career: Andrew began his career providing a range of services to Fortune 500 companies at Ernst & Young. Next, as an early employee and member of the executive team at a software startup, he helped accelerate the company from seed investment through multiple rounds of funding during his tenure.

Specialty: Through his work with hundreds of customers, Andrew has developed an intense dedication to optimizing the processes that help businesses and their passionate leaders succeed.

Fun Facts: Andrew lives in Austin, Texas, and enjoys spending time with family, friends, and his 13-year old pup. When he's not at work you can catch him running on the trail or checking out one of Austin's new restaurants.

Adam Sharrow

Co-Founder, Principal Consultant

Career: Adam began his career in process management consulting for Fortune 500 companies at KPMG. After identifying his passion for helping businesses grow he transitioned to a software startup working with growth-stage companies. After helping create a growth engine for one business he wants to help many businesses deploy a similar strategy to achieve their goals.

Specialty: Adam loves working with customers to create solutions in HubSpot. If you can articulate what you are trying to solve, Adam will start building a process map to help you simplify complex use cases into workplace art so everyone can understand the process and make required changes.

Fun Facts: Adam lives in Austin, Texas where you can find him playing golf (year-round) or at one of the many live music venues rocking out to some of his favorite bands.

Jenny-Kate Barkin

Senior Operations Manager

Career: Jenny-Kate is no stranger to wearing many hats. She began her career working in the television industry for daytime talk shows. She then went back to school to obtain her Master's Degree in Elementary Education, and after teaching kindergarten for a few years, she made the leap into start-up agency life. 

Specialty: Over the last several years, through her process-oriented, client-savvy ways, she’s helped teams accelerate growth and best optimize within creative, internal operations, and production. 

Fun Facts: Jenny-Kate lives in Hawaii, on the island of Oahu. Outside of work, she enjoys traveling, singing, soaking up the sun on the beach, swimming, and hiking with her adventure pup, Lulu, her son, River, and her husband, Elliot. 

Jessica MacAndrews

Senior Consultant
Career: Jessica has more than 9 years of experience combined in project and CRM management, marketing and sales operations management, and process improvement.
 
Specialty: Her passion lies in analyzing and mapping improvements that impact the bottom line and optimizing productivity while ensuring service quality. She enjoys collaborating with revenue operations teams to develop solutions across various functions. She has 3 years of experience with and carries 15 HubSpot certifications.
 
Fun Facts: In her free time, she enjoys spending time with her daughter, hiking, yoga, and watching Netflix. 

Jon Martin

Senior Consultant

Career: Jon has 16 years of experience in sales, customer service, and marketing. Jon has led growth teams in professional services companies, started and sold two agencies, and helped many businesses grow in the professional services, software, and manufacturing industries.

Specialty: Jon has 7 years of HubSpot consulting with a focus on HubSpot system architecture, system automation, and CRM implementations. 

Fun Facts: When not working, you can find Jon reading a business or personal growth book, drinking coffee, hanging out or camping with his wife and three kids, at the gym, or watching football.

Sean Smith

Senior Consultant
Career: Sean loves music and so he became a band director after college. After several years of teaching in public schools, collecting advanced degrees, and teaching at the collegiate level, he also fell in love with marketing. In 2019, he took the leap and changed career paths. Since then he has worked in senior care, franchising, and with several agencies working on all aspects of marketing from emails to podcast development and CRM management.
 
Specialty: Sean loves nothing more than organizing and planning. Whether it’s a vacation, a non-profit strategic plan, or the work he does every day in marketing, he makes sure everything is clear and accounted for so that no issues come up later on.
 
Fun Facts: Sean is currently on the back half of reading a biography of every US President. When he isn’t reading, he trains for long-distance runs, plays with his Labradoodle, and enjoys the City of Chicago with his girlfriend. He serves as Vice President of the Naperville Area Humane Society, the entertainment chair of the Bucktown Community Organization, and plays in the Windy City Winds, a local community concert band.

Catherine Tierney

Senior Consultant
Career: Catherine spent 6 years working at HubSpot where she guided customers long-term as a Technical Consultant and then went on to manage a team of consultants. Catherine has a background in economics and has always gotten joy out of understanding how systems work and making them function better.
 
Specialty: Catherine found her love for process design and improvements while specializing in HubSpot’s Salesforce integration. She has a knack for detangling messy systems while helping clients feel more confident working in HubSpot and their day-to-day jobs.
 
Fun Facts: Catherine returned to Portland, Maine after spending several years in Boston. Outside of work, you can find her at various running groups, hiking around local parks, or checking out all the great food and events Portland has to offer.

Anmel Zambrano

RevOps Consultant

Career: Anmel started his professional career as a Full Stack Developer after studying Computer Science. He then worked for a few startups and helped turn them into solid, well-established agencies. Anmel is a pro with automation work and developing software and integrations on different platforms. He also has implemented and managed automation and tech stacks for more than twenty-five B2B SaaS and B2C companies.

Specialty: Anmel specializes in process analysis, mapping, creation, and optimization; Software automation; Problem-solving using technology; and Implementing well-structured solutions.

Fun Facts: Anmel loves to study music and play guitar. He is passionate about technology, music, and traveling.

Christian Hempen

RevOps Consultant

Career: Christian has spent most of his career in B2B SaaS companies, working with sales, marketing, and operations teams. He describes himself as a CRM Enthusiast, always discovering ways to improve go-to-market KPIs. Christian started out working in the veterinary world, and is excited to share any and all things veterinary when asked!

Specialty: Christian has a keen understanding of sales and revenue metrics, how to calculate them, and keep the underlying data clean and clear. He has spent parts of his career in sales, marketing, finance, recruiting, and general operations and nothing makes him happier than when it all comes together!

Fun Facts: Christian describes himself as a “serial side hustler." He is a weekend warrior Uber Driver and truly believes everyone should get home safely. He has spent time as both a TURO and Outdoorsy Host and hopes to add AirBnB to that list shortly. Lastly, he is actively involved with local professional and leadership organizations and is always down to talk about his current read!

Cristóbal Parraguez

Automation Engineer

Career: Cris previously worked at a SaaS company where he replaced a legacy CRM for HubSpot and managed all processes within the system which made him an expert using the app. He also has experience integrating systems through APIs and building Python scripts to reduce repetitive tasks. 

Specialty: Cris is passionate about operational excellence and process improvement. He is always looking for improvement opportunities and loves when innovation and technology come together to produce a good solution. Cris is Six Sigma Green Belt certified (process improvement). 

Fun Facts: Cris lives in Chile, a country with 2,000 volcanoes! He enjoys spending time at the gym, playing and watching soccer, hiking mountains, and playing poker with his friends. He is also a proud member of Beta Gamma Sigma International Business Honor Society. 

Alejandro Amaya

Senior Specialist

Career: Alejandro started his career working as a Customer Support Agent for a large video game developer company. Soon after gaining experience, he began working with a marketing consulting agency where he was able to learn HubSpot capabilities and help the business grow. Alejandro worked with more than 12 B2B and B2C clients by managing their entire HubSpot operations on a daily basis, making sure that they were set up for success at all times.

Specialty: Alejandro specializes in Sales and Marketing processes and implementations using HubSpot’s tools and automation. He likes to be challenged with complex issues to solve inside HubSpot and always thinks of the best possible solution for his customers.

Fun Facts: During his time off from work Alejandro likes to study, listen to music, and practice playing his electric guitar. He’s also very passionate about video games, technology, and traveling.

Elizabeth Entrekin

Senior Specialist

Career: Elizabeth graduated with a Master of Science in Marketing from The McCombs School of Business at The University of Texas at Austin, where she focused on data analysis and visualization, digital marketing, and product & brand strategy.

Specialty: Elizabeth is passionate about problem-solving and is excited to apply her advanced learning in marketing to address clients’ needs.

Fun Facts: Elizabeth lives in Austin, TX, and loves to explore the Austin food scene. She enjoys reading mystery novels, collecting vinyl records, and cooking for friends and family.

Brant Morton

Senior Specialist

Career: Brant graduated from Ohio Northern University in 2020 with a degree in Management, focusing on strategic analysis and management. Over the last few years, he has worked in roles surrounding data analysis, process planning, and CRM management. Brant has worked with companies across multiple industries such as B2B SaaS, Legal, Cybersecurity, and the Financial services industry.

Specialty: Brant's passion lies in solving problems related to processes and using HubSpot. He thrives on understanding where teams aim to enhance their operations, assessing their current methods, and introducing innovative solutions or practices to boost efficiency and productivity.

Fun Facts: Brant lives in Indianapolis, Indiana, and enjoys spending time cheering for the Pacers and Colts. When he isn’t doing that, he can be found at the golf course, watching movies, or going to a concert.

Join Our Team

Looking for your next opportunity? 

We may be small, but we're mighty! We're always looking for motivated, process-oriented individuals who love analytical problem-solving, uphold an always learning and growing mindset, enjoy team collaboration, and value resilience and kindness. 

See Our Open Roles
Resilience

We Can Do It

We strive to be resilient and maintain positive attitudes - always learning and growing from every experience.

Kindness

Kindness

We're compassionate and uphold the biggest golden rule - woven into all team & customer interactions.

Motivation

Motivation

Challenges welcome! We value using our passions to work hard for our customers and each other (staying motivated through obstacles we may face).

Integrity

Integrity

We lead with authenticity and transparency. We understand that open communication and organization are the keys to success.

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Lean on the Pros

Let's solve your problems. Book a consultation so we can learn more about where you are in your HubSpot journey and get you started on a success plan.

book now