Get to know the Pros.

Our fully remote team specializes in defining and implementing repeatable processes to make sure you’re getting the most out of every tool - and we have a great time doing it, too!

Our Story

A love for helping businesses grow better

In 2018, after seeing the value that HubSpot and other technology platforms provided for companies they worked with, co-founders Andrew and Adam joined forces to start Process Pro where they could provide hands-on consulting services, enabling business owners and operators to grow bigger, better, and more efficiently.

Fast forward to today - our fully remote team of strategic, process-oriented HubSpot Pros has grown in size, yet our passion and dedication remain the same. We're ready to help take your business to the next level. 

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Pro Facts

We're trusted by incredible companies who come to us to help raise their HubSpot bar. 

200

(plus) Hubs

optimized for our clients

7

Time Zones

across our team and customers

9,874

Songs

played by our team 

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1,890

Process Documents

created and deployed

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Oh yeah, we're HubSpot Solutions Partners. We always have HubSpot on the brain. 

The Pros

Dream Team

Andrew Millet

Co-Founder, Principal Consultant

Adam Sharrow

Co-Founder, Principal Consultant

Jenny-Kate Barkin

Project Manager

Jessica MacAndrews

RevOps Consultant

Kristy Darnell

RevOps Consultant

Sean Smith

Marketing Operations Consultant

Elizabeth Bushard

Marketing Operations Consultant

Michael Pityk

Senior HubSpot Specialist

Anmel Zambrano

Senior HubSpot Specialist

Cristóbal Parraguez

HubSpot Specialist

Andrew Millet

Co-Founder, Principal Consultant

Career: Andrew began his career providing a range of services to Fortune 500 companies at Ernst & Young. Next, as an early employee and member of the executive team at a software startup, he helped accelerate the company from seed investment through multiple rounds of funding during his tenure.

Specialty: Through his work with hundreds of customers, Andrew has developed an intense dedication to optimizing the processes that help businesses and their passionate leaders succeed.

Fun Facts: Andrew lives in Austin, Texas, and enjoys spending time with family, friends, and his 13-year old pup. When he's not at work you can catch him running on the trail or checking out one of Austin's new restaurants.

Adam Sharrow

Co-Founder, Principal Consultant

Career: Adam began his career in process management consulting for Fortune 500 companies at KPMG. After identifying his passion for helping businesses grow he transitioned to a software startup working with growth-stage companies. After helping create a growth engine for one business he wants to help many businesses deploy a similar strategy to achieve their goals.

Specialty: Adam loves working with customers to create solutions in HubSpot. If you can articulate what you are trying to solve, Adam will start building a process map to help you simplify complex use cases into workplace art so everyone can understand the process and make required changes.

Fun Facts: Adam lives in Austin, Texas where you can find him playing golf (year-round) or at one of the many live music venues rocking out to some of his favorite bands.

Jenny-Kate Barkin

Project Manager

Career: Jenny-Kate is no stranger to wearing many hats. She began her career working in the television industry for daytime talk shows. She then went back to school to obtain her Master's Degree in Elementary Education, and after teaching kindergarten for a few years, she made the leap into start-up agency life. 

Specialty: Over the last several years, through her process-oriented, client-savvy ways, she’s helped teams accelerate growth and best optimize within creative and internal operations and production. 

Fun Facts: Jenny-Kate lives in Hawaii, on the island of Oahu. Outside of work, she enjoys traveling, singing, soaking up the sun on the beach, kayaking in Kaneohe Bay, and hiking with her adventure pup, Lulu, and her husband, Elliot. 

Jessica MacAndrews

RevOps Consultant
Career: Jessica has more than 9 years of experience combined in project and CRM management, marketing and sales operations management, and process improvement.
 
Specialty: Her passion lies in analyzing and mapping improvements that impact the bottom line and optimizing productivity while ensuring service quality. She enjoys collaborating with revenue operations teams to develop solutions across various functions. She has 3 years of experience with and carries 4 HubSpot certifications.
 
Fun Facts: In her free time, she enjoys spending time with her daughter, hiking, yoga, and watching Netflix. 

Kristy Darnell

RevOps Consultant
Career: Kristy has over 4 years of previous experience at a SaaS startup as the sole architect of all post-sale processes, recurring/subscription billing, and customer onboarding. In this role, Kristy also led Customer Success, building all back-end and front-end systems from the ground up.  
 
Specialty: Kristy's superpowers are process creation, automation, and improvement, specifically around post-sale and recurring billing processes. She's spot-on in helping customers reduce manual tasks while ensuring quality and efficiency.
 
Fun Facts: Kristy lives in Overland Park, Kansas. For fun, Kristy and her husband enjoy going on rides (motorcycle and/or bicycle). She has 4 kids and they like to be goofy and make each other laugh. Her 3-year-old German Shephard also keeps the family busy and they all love taking her out for a good game of 'go get the stick!'.  

Sean Smith

Marketing Operations Consultant
Career: Sean loves music and so he became a band director after college. After several years of teaching in public schools, collecting advanced degrees, and teaching at the collegiate level, he also fell in love with marketing. In 2019, he took the leap and changed career paths. Since then he has worked in senior care, franchising, and with several agencies working on all aspects of marketing from emails to podcast development and CRM management.
 
Specialty: Sean loves nothing more than organizing and planning. Whether it’s a vacation, a non-profit strategic plan, or the work he does every day in marketing, he makes sure everything is clear and accounted for so that no issues come up later on.
 
Fun Facts: Sean is currently on the back half of reading a biography of every US President. When he isn’t reading, he trains for long-distance runs, plays with his Labradoodle, and enjoys the City of Chicago with his girlfriend. He serves as Vice President of the Naperville Area Humane Society, the entertainment chair of the Bucktown Community Organization, and plays in the Windy City Winds, a local community concert band.

Elizabeth Bushard

Marketing Operations Consultant

Career: Elizabeth began her career as a high school social studies teacher. She then co-founded a HubSpot web development and marketing agency which she helped run for 5 years. Her agency focused on educating small business owners on CRMs, processes and creating meaningful content to connect with their customers.

Specialty: Elizabeth is a marketing automation wizard with 5+ years of HubSpot Platform experience.

Fun Facts: Outside of work, you can find her literally outside; hiking the north shore, kayaking beautiful Minnesota lakes, or enjoying the fresh air with her backyard chickens.

Michael Pityk

Senior HubSpot Specialist
Career: Michael has been working in both internal and external (consulting) HubSpot revenue operations roles for the last fours years. Early in his career, he worked for the NHL's Philadelphia Flyers and Washington Capitals in the Public and Media Relations areas of their businesses.
 
Specialty: Michael is a HubSpot nerd and loves problem-solving and finding the best solutions for his customers.  
 
Fun Facts: Michael lives in Tampa, Florida. Outside of work, he has a loving wife, two adorable kittens, and spends the majority of his free time working on and racing cars or watching ice hockey. 

Anmel Zambrano

Senior HubSpot Specialist

Career: Anmel started his professional career as a Full Stack Developer after studying Computer Science. He then worked for a few startups and helped turn them into solid, well-established agencies. Anmel is a pro with automation work and developing software and integrations on different platforms. He also has implemented and managed automation and tech stacks for more than twenty-five B2B SaaS and B2C companies.

Specialty: Anmel specializes in process analysis, mapping, creation, and optimization; Software automation; Problem-solving using technology; and Implementing well-structured solutions.

Fun Facts: Anmel loves to study music and play guitar. He is passionate about technology, music, and traveling.

Cristóbal Parraguez

HubSpot Specialist

Career: Cris previously worked at a SaaS company where he replaced a legacy CRM for HubSpot and managed all processes within the system which made him an expert using the app. He also has experience integrating systems through APIs and building Python scripts to reduce repetitive tasks. 

Specialty: Cris is passionate about operational excellence and process improvement. He is always looking for improvement opportunities and loves when innovation and technology come together to produce a good solution. Cris is Six Sigma Green Belt certified (process improvement). 

Fun Facts: Cris lives in Chile, a country with 2,000 volcanoes! He enjoys spending time at the gym, playing and watching soccer, hiking mountains, and playing poker with his friends. He is also a proud member of Beta Gamma Sigma International Business Honor Society. 

Join Our Team

Looking for your next opportunity? 

We may be small, but we're mighty! We're always looking for motivated, process-oriented individuals who love analytical problem-solving, uphold an always learning and growing mindset, enjoy team collaboration, and value resilience and kindness. 

See Our Open Roles
Resilience

Resilience

Work can be challenging; having the ability to learn and grow from a mistake is the key to success.

Kindness

Kindness

We uphold the biggest golden rules: respect and kindness - woven into all team and customer interactions. 

Motivation

Motivation

Challenges welcome! Our team values using our passions to work hard for our customers, and stay motivated through any obstacle we may face.

Honesty

Honesty 

Mistakes happen. That's why we put an emphasis on being upfront with our customers and teammates.

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Lean on the Pros

Let's solve your problems. Book a consultation so we can learn more about where you are in your HubSpot journey and get you started on a success plan.

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