Get to know the Pros.
Our fully remote team specializes in defining and implementing repeatable processes to make sure you’re getting the most out of every tool - and we have a great time doing it, too!
Our Story
A love for helping businesses grow better
In 2018, after seeing the value that HubSpot and other technology platforms provided for companies they worked with, co-founders Andrew and Adam joined forces to start Process Pro where they could provide hands-on consulting services, enabling business owners and operators to grow bigger, better, and more efficiently.
Fast forward to today - our fully remote team of strategic, process-oriented HubSpot Pros has grown in size, yet our passion and dedication remain the same. We're ready to help take your business to the next level.

Pro Facts
We're trusted by incredible companies who come to us to help raise their HubSpot bar.

Oh yeah, we're HubSpot Solutions Partners. We always have HubSpot on the brain.

The Pros
Dream Team
Andrew Millet
Adam Sharrow
Jenny-Kate Barkin
Jessica MacAndrews
Jon Martin
Sean Smith
Anmel Zambrano
Michael Pityk
Anthony Merra
Kristy Darnell
Cristóbal Parraguez
Alejandro Amaya
Christian Hempen
Elizabeth Entrekin
Max Cucchi
Andrew Millet
Career: Andrew began his career providing a range of services to Fortune 500 companies at Ernst & Young. Next, as an early employee and member of the executive team at a software startup, he helped accelerate the company from seed investment through multiple rounds of funding during his tenure.
Specialty: Through his work with hundreds of customers, Andrew has developed an intense dedication to optimizing the processes that help businesses and their passionate leaders succeed.
Fun Facts: Andrew lives in Austin, Texas, and enjoys spending time with family, friends, and his 13-year old pup. When he's not at work you can catch him running on the trail or checking out one of Austin's new restaurants.
Adam Sharrow
Career: Adam began his career in process management consulting for Fortune 500 companies at KPMG. After identifying his passion for helping businesses grow he transitioned to a software startup working with growth-stage companies. After helping create a growth engine for one business he wants to help many businesses deploy a similar strategy to achieve their goals.
Specialty: Adam loves working with customers to create solutions in HubSpot. If you can articulate what you are trying to solve, Adam will start building a process map to help you simplify complex use cases into workplace art so everyone can understand the process and make required changes.
Fun Facts: Adam lives in Austin, Texas where you can find him playing golf (year-round) or at one of the many live music venues rocking out to some of his favorite bands.
Jenny-Kate Barkin
Career: Jenny-Kate is no stranger to wearing many hats. She began her career working in the television industry for daytime talk shows. She then went back to school to obtain her Master's Degree in Elementary Education, and after teaching kindergarten for a few years, she made the leap into start-up agency life.
Specialty: Over the last several years, through her process-oriented, client-savvy ways, she’s helped teams accelerate growth and best optimize within creative and internal operations and production.
Fun Facts: Jenny-Kate lives in Hawaii, on the island of Oahu. Outside of work, she enjoys traveling, singing, soaking up the sun on the beach, kayaking in Kaneohe Bay, and hiking with her adventure pup, Lulu, her baby, River, and her husband, Elliot.
Jessica MacAndrews
Jon Martin
Career: Jon has 16 years of experience in sales, customer service, and marketing. Jon has led growth teams in professional services companies, started and sold two agencies, and helped many businesses grow in the professional services, software, and manufacturing industries.
Specialty: Jon has 7 years of HubSpot consulting with a focus on HubSpot system architecture, system automation, and CRM implementations.
Fun Facts: When not working, you can find Jon reading a business or personal growth book, drinking coffee, hanging out or camping with his wife and three kids, at the gym, or watching football.
Sean Smith
Anmel Zambrano
Career: Anmel started his professional career as a Full Stack Developer after studying Computer Science. He then worked for a few startups and helped turn them into solid, well-established agencies. Anmel is a pro with automation work and developing software and integrations on different platforms. He also has implemented and managed automation and tech stacks for more than twenty-five B2B SaaS and B2C companies.
Specialty: Anmel specializes in process analysis, mapping, creation, and optimization; Software automation; Problem-solving using technology; and Implementing well-structured solutions.
Fun Facts: Anmel loves to study music and play guitar. He is passionate about technology, music, and traveling.
Michael Pityk
Anthony Merra
Career: Anthony begin his career in Software Sales, which is where he discovered and developed a passion for CRM automation and consulting. He has been working within HubSpot day in and day out since 2018 when he took the responsibility of HubSpot administrator for a seed stage startup. After leading a Salesforce to HubSpot migration for another early-stage startup - he had been working full-time as a HubSpot Consultant before joining Process Pro.
Specialty: Anthony brings his 4 years of experience as a top sales performer into working directly with sales and revenue teams to improve their processes and empower their sales reps. Additionally, Anthony loves working across marketing and sales teams to harmonize their processes and collaboration.
Fun Facts: He currently resides in the charming city of San Cristobal de Las Casas, nestled in an alpine caldera in the Mayan highlands of Chiapas in Southern Mexico. When not enjoying all that San Cristobal has to offer in terms of food, culture, and live music – you will probably find him attending a yoga class or a Temazcal (Mayan sweat lodge ceremony).
Kristy Darnell
Cristóbal Parraguez
Career: Cris previously worked at a SaaS company where he replaced a legacy CRM for HubSpot and managed all processes within the system which made him an expert using the app. He also has experience integrating systems through APIs and building Python scripts to reduce repetitive tasks.
Specialty: Cris is passionate about operational excellence and process improvement. He is always looking for improvement opportunities and loves when innovation and technology come together to produce a good solution. Cris is Six Sigma Green Belt certified (process improvement).
Fun Facts: Cris lives in Chile, a country with 2,000 volcanoes! He enjoys spending time at the gym, playing and watching soccer, hiking mountains, and playing poker with his friends. He is also a proud member of Beta Gamma Sigma International Business Honor Society.
Alejandro Amaya
Career: Alejandro started his career working as a Customer Support Agent for a large video game developer company. Soon after gaining experience, he began working with a marketing consulting agency where he was able to learn HubSpot capabilities and help the business grow. Alejandro worked with more than 12 B2B and B2C clients by managing their entire HubSpot operations on a daily basis, making sure that they were set up for success at all times.
Specialty: Alejandro specializes in Sales and Marketing processes and implementations using HubSpot’s tools and automation. He likes to be challenged with complex issues to solve inside HubSpot and always thinks of the best possible solution for his customers.
Fun Facts: During his time off from work Alejandro likes to study, listen to music, and practice playing his electric guitar. He’s also very passionate about video games, technology, and traveling.
Christian Hempen
Career: Christian has spent most of his career in B2B SaaS companies, working with sales, marketing, and operations teams. He describes himself as a CRM Enthusiast, always discovering ways to improve go-to-market KPIs. Christian started out working in the veterinary world, and is excited to share any and all things veterinary when asked!
Specialty: Christian has a keen understanding of sales and revenue metrics, how to calculate them, and keep the underlying data clean and clear. He has spent parts of his career in sales, marketing, finance, recruiting, and general operations and nothing makes him happier than when it all comes together!
Fun Facts: Christian describes himself as a “serial side hustler." He is a weekend warrior Uber Driver and truly believes everyone should get home safely. He has spent time as both a TURO and Outdoorsy Host and hopes to add AirBnB to that list shortly. Lastly, he is actively involved with local professional and leadership organizations and is always down to talk about his current read!
Elizabeth Entrekin
Career: Elizabeth graduated with a Master of Science in Marketing from The McCombs School of Business at The University of Texas at Austin, where she focused on data analysis and visualization, digital marketing, and product & brand strategy.
Specialty: Elizabeth is passionate about problem-solving and is excited to apply her advanced learning in marketing to address clients’ needs.
Fun Facts: Elizabeth lives in Austin, TX, and loves to explore the Austin food scene. She enjoys reading mystery novels, collecting vinyl records, and cooking for friends and family.
Max Cucchi
Career: Max began his professional career working in a Customer Support role for a B2C ECommerce startup where he developed a passion for solving problems for others. Max took that passion with him when he joined HubSpot’s own customer support team, where he spent several years troubleshooting technical issues and providing on-the-fly solutions within the HubSpot product.
Specialty: Max enjoys learning about unique, business-specific challenges and exploring how HubSpot’s suite of tools can help. He gets excited when the solutions require a collaborative effort with customers to find creative workarounds for goals that may otherwise seem beyond the scope of the product.
Fun Facts: Outside of work, Max loves playing the drums and video games with his friends or exploring greenhouses, restaurants, and live music in Boston with his girlfriend.
We Can Do It
We are resilient, always learning and growing from every experience.
Kindness
Be nice, we uphold the biggest golden rule - woven into all team & customer interactions.
Motivation
Challenges welcome! We value using our passions to work hard for our customers and each other (staying motivated through obstacles we may face).
Honesty
Mistakes happen. That’s why we put an emphasis on being upfront with our customers and teammates.